Time and Attendance Services

Complete Payroll Time and Attendance Solutions

Effective Time and Attendance turns labor cost into a competitive advantage. Complete Payroll offers a variety of software and hardware tools to meet your specific needs for time tracking and scheduling.

The old way?

Have your employees punch in and out on a stamp clock. Then scour that data, enter it manually line-by-line and send it to the payroll department. The payroll department then needs to manually enter data into payroll system. Or worse, you don’t even use a punch clock and no time is tracked?

Trade a couple bucks for a couple hours.

Here’s a quick example of how a time and labor system can show its value…

Let’s say you have 20 employees, and each of them is getting paid for 5 minutes of “wasted” pay each day. (And that’s a generous estimate.)

If you’re paying them just $10 per hour, you’re already paying $334 a month (or $4,008 a year) for labor that’s not actually being labored.

The alternative?

Automated time and labor services don’t just make your life easier by unloading the mundane tasks of manually entering payroll, it also saves you money.

Our system collects all the data from the clock and can be filtered into payroll. No thinking. No manual entry. Just twenty-first-century computers doing their thing.

Have complex needs? Fine. Need biometrics? No problem. Want GPS locating options? We’ve got that too.

Whether your needs are basic or extremely complex we have an option and we can customize a solution for your specific needs.

And that’s a no-brainer.

Turn your labor costs into a competitive advantage.

Automated Time and Attendance Platform - Complete Payroll

Automated Time & Attendance Platform

TimeWorksPlus is the leading cloud-based timekeeping service for small to medium organizations. Developed specifically for today's businesses with flexible clock options, streamlined setup and customizable features for dynamic and mobile workforces. TimeWorksPlus simplifies payroll processing and helps ensure compliance while reducing labor costs. Employees, managers and HR/payroll processors all benefit with easy access, intelligent clock features, strategic insights and self-service control.

Employee Scheduling Platform

TimeSimplicity is Complete Payroll's advanced scheduling solution that helps manage complex schedules, ensures qualified coverage, gives employees scheduling control and expedites shift changes. TimeSimplicity simplifies creation and management of complex schedules while accommodating employee preferences, required skills, labor law constraints and much more.

Time Clocks & Hardware

As your company grows, so does the need to automate your timekeeping system. We support a wide range of time collection options. From traditional PIN punch to RFID and biometric readers. Intelligent clock software supports embedding time and data collection from any portal, application or mobile device. Our Intelligent, interactive time clocks combine the latest in timeclock technology with industry-proven, cloud-based time and attendance services.

Client Testimonials

Don't just take our word for it. See what some other citizens of Payroll Country have to say about us

Hunt Hollow Ski Club has tried other payroll companies from time to time, but always return to Complete Payroll because we have an assigned specialist who knows our needs inside and out, is knowledgeable, easy to reach and very responsive. My questions and concerns are addressed in a VERY timely manner and I never feel that I have to handle sticky issues alone.

Arden NeubauerHunt Hollow Ski Club
hunthollow.com

I have been working with Lacy Smart and her team for the last few years. I have been impressed by her responsiveness, accuracy, and high level of providing client satisfaction. She and her team are a wonderful testament to the organization!

Bahar Uttam Soderberg Insurance Services Inc
http://www.soderberginsurance.com/

Ashley from Complete Payroll has always been helpful. It seems that whenever we have a challenge, Ashley is there to help us through and does it well. Her customer service skills are excellent.

Bobby LuuKenrick Maintenance Corporation
kenrickfirst.com

I have worked with a few different payroll providers during my career. Complete Payroll is absolutely, by far, the most proficient and customer service-oriented provider I have been privileged to work with. Lindsay Ezard goes above and beyond to assist me with any question I may have. Thank You Lindsay!

Bonnie DeneefNuttall Golf Cars Inc
tore.com

The team at Complete Payroll is always responsive, always helpful, and always professional. They have gone above and beyond over recent years to assist Keuka College in creating efficiencies, maintaining compliance, and improving processes. Complete Payroll is a trusted partner, a valued resource, and a respected adviser.

Carol GroverKeuka College
keuka.edu

My experience with Complete Payroll has been exceptional. I was a novice to payroll so my learning curve was big. Andrea is wonderful helping me navigate payroll and not just fixing my errors but explaining what I did or did not do.

Cathie Rene'Rochester Hearing and Speech
rhsc.org

We were referred to Complete Payroll years ago by a board member and haven't looked back since. When I first started working with them, I knew nothing about payroll. My first rep Lacey, and now JoAnn, are great to work with. Working with Complete Payroll has just been a wonderful all-around experience for me.

Cathy PaceFinger Lakes Wrestling Club Inc
fingerlakeswrestlingclub.com

We very much appreciate the quick service. If I need a special report it arrives via email within one business day, if not that day.

Cathy SchuthHilton Health Care PC
hiltonhealthcare.com

Complete Payroll is a great payroll company, and we love Lacey! She always has the answers to my questions without hesitation. There is very little (if any) wait time to get a call back.

Christina WagarDr. Christopher Mozrall

The first suggestion I made after I joined Shear Ego was that if they were not yet using Complete Payroll, they should be. We continue to be impressed and happy with the quality and friendliness of service, and the excellent newsletters and up-to-date information on all things payroll and HR.

Colleen KollShear Ego Salon & Spa
shearego.com

We moved to Complete Payroll about 3 years ago. It was seemless and working with Lacy Smart on Mondays is a breeze.

Debbie KlymkowBoulevard Van City
vancitymobility.com

People do business with people, not with corporations. In over 20 years, we have only had two customer service reps. Instead of feeling like we are one of 10,000, CP makes us feel like family! We count on Lindsay getting it right, and she always does. Even when we go outside the box, all is as we expect it!

Diane RomanoROMOLD Inc.
romold.net

Complete Payroll fits my budget, I never get bounced around between customer service reps, and it's very easy to enter my payroll. I simply take a photo of my payroll sheet and email it to my rep. There's never a problem! With them, it's business done, and business done right.

Dick EakinsNorco Farms

Complete Payroll Processing provided an easy transition from internal payroll processing. With payroll as their core competency, CP has the expertise to help mitigate errors and ease the burden of annual updates. Comprehensive reporting gives all the details needed and an organization can operate with an added piece of mind knowing that the payroll service is taken care of.

Don CunninghamTown of Bergen NY
bergenny.org

After nearly 10 years, we are receiving the same or better service than when we started. The ability to reach our dedicated customer service representative in a timely manner is huge when there are deadlines in play. Requests for unique reports and integration with our other vendors has been handled without hesitation. We truly feel a partnership with Complete Payroll.

Eileen ReevesCatholic Charities
ccwny.org

I am very happy with your service and your website is easy to use. Employees are so responsive and ready to help with any questions. Andrea responds quickly to email, Tracy did everything from the beginning to get us started understanding and entering payroll, and Sydney's training was just super helpful.

Elmira DewesElite Roasters
eliteroasters.com

I just love Lindsay! She does an awesome job! She is very responsive and I like that she teaches me how to find things rather than just doing it for me.

Emily WyseWyse Properties
wyseproperties.com

When our business began in 2005 I knew right away which payroll company we would use. I have had exactly 2 payroll specialists since then, and I feel like they know me & our company. I am not shy to ask questions & if they don't know the answer I am always pointed in the right direction. I have every confidence in my payroll specialist, Lindsay and the company she is with!

Geri VitulloEnglish Road Pediatrics & Adolescent Medicine, LLC
englishroadpediatrics.com

I have had the great pleasure of working with Payroll Country for almost two years now. Tiffany was my original CSR and was very helpful, courteous, and was always there whenever I needed help. So far, my experience with my new rep, John, has been wonderful as well. I look forward to working with Complete Payroll for many years to come!

Gwen JonesMack's Body Shop, Inc.
macksbodyshop.com

We have been with Complete Payroll for quite awhile now and plan on staying. Thanks!

Howard ClarkeH Clarke Services

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Crossroads House has been using Complete Payroll for several years now. Their service is fast, friendly and accurate. Whenever we have payroll documentation needs arise for our employees, Complete Payroll always gets the job done quickly and efficiently. We are proud to count them as one of our many community partners.

Jeff AllenCrossroads House
crossroadshouse.com

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We have received excellent and attentive service for over 10 years now. We have come to rely on Complete Payroll's consistency and very low turnover. We appreciate the chance to know our rep and they get to know us and our needs as a business. If we have payroll or general HR questions, Complete Payroll has the answers for us.

Jill BonnellSwagelok Western New York
swagelok.com

Great customer service combined with a reduction in processing fees made the decision to stay with Complete Payroll an easy one. Our customer service representative, Kendall, always gets back to us quickly, and she is always very helpful and friendly. Also, the training that we received from LeeAnn was thorough and beneficial.

Joanna BatesInn at Houghton Creek
www.innathoughtoncreek.com

We have been well served by Complete Payroll. When we have needed support, it was given both in payroll and other employee matters, like handbooks.

John WorthTown Of Pembroke
townofpembroke.org

It has been great working with everyone from Complete payroll. Everyone through the years have always been great. They take your phone calls every time, and always go above and beyond what you need. We have been customers for years and will continue for years.

Judy McdonaldAntonucci Law Firm

We have been using Complete Payroll for over five years and have found them to be responsive, professional, friendly, and cost effective. Customer service is best judged when something goes wrong. Complete Payroll is always there immediately to help fix the issue. Complete Payroll is a payroll partner, not just a payroll service.

Kelly StephensonThe Service Collaborative of WNY, Inc.
www.tscwny.org

I have worked with many payroll companies throughout my career and Complete Payroll surpasses them all in personalized service. My CSR is Andrea and I have always received assistance in a timely manner. Keep up the great job!

Linda MooreTiffany Transportation Services LTD.

Complete Payroll is the best choice that I have made for our payroll and HR services. Anytime I have called customer service, there is always a happy and knowledgeable person on the line to help us out! They have done anything I have asked of them in a quick and efficient manner! I would recommend them to anybody!

Lisa CarpenterOlean Wholesale Grocery Coop., Inc.
oleanwholesale.com

What I love most about Complete Payroll is the quick resolution and response. There are not many issues, but like anything in life, issues happen. Complete Payroll is the best at acknowledging the issue and resolving the problem quickly. My rep is fantastic to work with, and I refer Complete Payroll whenever I can!

Nancy WoolverFinancial Service Company

I've been very pleased with the service and responsiveness of my CSR, and CP's continued dedication to provide us with all the tools we need to have a successful payroll and HR experience. You are always available when I have a question and always make sure that any problems that arise are worked through to my satisfaction.

Paul CronkFillmore Wesleyan Church
fillmorewesleyan.church

I can not fully express my satisfaction with Complete Payroll's personalized service, directed to my specific business needs. They are always there to make suggestions on how to make my experience better. I highly recommend Complete Payroll to anyone that has a business, large or small. You will not be disappointed!

Paul MartinElite Armed Response Service, LLC

Complete Payroll has, by far, been the easiest and friendliest company we have ever worked with. They are quick to respond to any questions I am having, and they also have a great pricing structure.

Shane GustafsonA Gust of Sun Winery
agustofsun.com

The attention to detail in the customer experience and the consistent friendliness of the Complete Payroll team really make the difference. Liz, Mona, LeeAnne, Brandi, and Lacy have all been great to work with.

Shivaugn AhernCentral American Healthcare Initiative Inc.
cahisalud.org

Complete Payroll's service, loyalty, and family atmosphere is second to none! We NEVER have any mistakes, and payroll is always on time. When I have a "Brain Fart" and forget to call in payroll, my rep Lindsey has my back. Our company will always be with Complete Payroll, and I recommend them to anyone who asks. They get an A++ rating in our book!

Sue HornBrian Horn's Auto Repair, Inc.

We couldn't be happier with Complete Payroll's service. Prompt and professional, every concern or question is addressed immediately. Our rep Lacy is an absolute pleasure to deal with. We have every intention to continue our working relationship with them for years to come. It is a load off to know that this part of our business is "worry free."

Susan MunschEvergreen Trails Campground
evergreentrails.com

We chose Complete Payroll because we get personalized attention for a great price. I always get my questions answered by a competent, patient person who make me feel like a person not an account! My girl Lacy is great!

Teresa BullockSorge's Restaurant
sorges.com

We have been customers for many years. Evolution Software is easy to use but, more importantly, Cindy is an email away and her knowledgeable, efficient, and quick to replies to our questions are appreciated. We're very happy with Complete Payroll.

Teresa JacksonDudley Poultry
dudleypoultry.com

Complete Payroll is always there if we have a problem or need something special! Their response time is AWESOME!

Tina CanaliChemung County SPCA
chemungspca.org

My CSR, Andi Dimmick, is The Bomb! She's always friendly, cheery, and with all her clients, makes me feel like she has carved time out for ME. Her customer service is AWESOME, and the personal touch means so much!

Denni Harbaugh Independent Title Agency, LLC
fasttitles.com

Everyone I talk to at CP is friendly and tries to help. If they don't have a ready answer, that's OK. They take the time to find one. Website is user friendly, too. The actual operation of payroll is dependable and reliable.

Elvira AlettaExplore What's Next
explorewhatsnext.com

On the ball with pertinent payroll and HR topics - love thepayroll system and customer service!

Theone KalkinisPeregrine Walton LLC

Things go quite smoothly and I have a very good rep: Megan!

Peter VarlanMitchell T. Yencer
eyesite-ny.com

Kari Sutton and her team always are there ready to help me with any questions or concerns. The reports are easy to read and complete with the data I need for the job! Thank you, Kari!

Norlene BooneGP Rochester, Inc.
greater-rochester.pauldavis.com

Great customer support and service!

Cindy Van BurenHeritage Packaging
heritagepackaging.com

Easy to use! My rep, Ashlee Adams gives great customer service, and I love the options you have while still being affordable.

Bob BoltKTS Management, Inc
mikes-subs.com

Learn More About Our Time and Attendance Solutions

Automated time and labor services don’t just make your life easier by unloading the mundane tasks of manually entering payroll, it also saves you money.

Whether your needs are basic or extremely complex we have an option and we can customize a solution for your specific needs.

Complete the form to schedule a demo or learn about our innovative time and attendance solutions.

Time and Attendance

Complete Payroll has the software - and the hardware - to help you track time, manage schedules and turn labor costs into a competitive advantage.

Complete Payroll Time and Attendance Solutions

Here’s a quick example of how a time and labor system can show its value…

Turn your labor costs into a competitive advantage.

Automated Time & Attendance Platform

Employee Scheduling Platform

Time Clocks & Hardware

Client Testimonials

Learn More About Our Time and Attendance Solutions

Learn what a life in Payroll Country could mean for your business.

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