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Buffalo, NY Payroll & HR Services

Solutions for every organization from Angola to Youngstown, and everywhere in between.

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Payroll, HR and HCM Solutions for Employers in Buffalo and Western New York

Buffalo, NY. The Queen City. City of Good Neighbors. 

Whatever you want to call it… we call Buffalo home. And, hundreds of local businesses in Western New York have been calling Payroll Country home for over 25 years. From Angola to Youngstown, we've got Western New York's Payroll, HR, and HCM needs covered



Buffalo is the City of Good Neighbors. What's more "Payroll Country" than that?

Robert Kropczynski

Regional Sales Manager

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Jennifer Strait

Account Executive

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Kyle Bukolt

Account Executive

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Stephanie Cirringione

Account Executive

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The Buffalo Office is Hiring Account Executives!

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Payroll Processing

When it comes to payroll for your staff, there’s a truckload of stuff to remember. With Complete Payroll, you don’t have to trudge through the muddy waters of payroll processing, tax and paper trails all by your lonesome.

It's not just about saving time. Working with a payroll company is also about accuracy, timeliness, staying compliant and often, saving money. And it’s exactly what we do best.

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Human Resources

Whether it's an employee handbook that can serve as the first line of defense in a lawsuit, a clear understanding of labor laws, or effective hiring an onboarding practices - expert HR can be the key to protecting and growing your business.

Every organization - no matter its size - deserves Fortune 500-level HR expertise, from a partner who is invested in your success. We work with over 80,000 small businesses because we know the specific challenges, rules, and regulations that you're dealing with. And, we know the best strategies for managing them.

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Time and Attendance

Effective Time and Attendance turns labor cost into a competitive advantage. Complete Payroll offers a variety of software and hardware tools to meet your specific needs for time tracking and scheduling.

Trade a couple bucks for a couple hours. Automated time and labor services don’t just make your life easier by unloading the mundane tasks of manually entering payroll, it also saves you money.

Whether your needs are basic or extremely complex we have an option and we can customize a time and attendance solution for your specific needs.

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Labor Law Posters

Our automated poster compliance service takes all the worry and guesswork out of labor law poster compliance. 


Employee Handbooks

While not required by law, a comprehensive employee handbook is a very important tool that most HR experts agree every company should have.


Background Checks

Background screening sends a message to your employees, vendors, and clients that you are serious about safety.


Worker's Comp

Complete Payroll is not an insurance broker, but we can help you shop for the best Worker's Compensation Insurance policy for your business.

Don't Just Take Our Word For It

See what your neighbors are saying about us... 

We moved to Complete Payroll about 3 years ago. It was seamless and working with Lacy Smart on Mondays is a breeze.

Debbie KlymkowBoulevard Van City

After nearly 10 years, we are receiving the same or better service than when we started. The ability to reach our dedicated customer service representative in a timely manner is huge when there are deadlines in play. Requests for unique reports and integration with our other vendors has been handled without hesitation. We truly feel a partnership with Complete Payroll.

Eileen ReevesCatholic Charities

I am very happy with your service and your website is easy to use. Employees are so responsive and ready to help with any questions. Andrea responds quickly to email, Tracy did everything from the beginning to get us started understanding and entering payroll, and Sydney's training was just super helpful.

Elmira DewesElite Roasters

I just love Lindsay! She does an awesome job! She is very responsive and I like that she teaches me how to find things rather than just doing it for me.

Emily WyseWyse Properties

We have been with Complete Payroll for quite awhile now and plan on staying. Thanks!

Howard ClarkeH Clarke Services

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Crossroads House has been using Complete Payroll for several years now. Their service is fast, friendly and accurate. Whenever we have payroll documentation needs arise for our employees, Complete Payroll always gets the job done quickly and efficiently. We are proud to count them as one of our many community partners.

Jeff AllenCrossroads House

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We have received excellent and attentive service for over 10 years now. We have come to rely on Complete Payroll's consistency and very low turnover. We appreciate the chance to know our rep and they get to know us and our needs as a business. If we have payroll or general HR questions, Complete Payroll has the answers for us.

Jill BonnellSwagelok Western New York

We have been using Complete Payroll for over five years and have found them to be responsive, professional, friendly, and cost effective. Customer service is best judged when something goes wrong. Complete Payroll is always there immediately to help fix the issue. Complete Payroll is a payroll partner, not just a payroll service.

Kelly StephensonThe Service Collaborative of WNY, Inc.

Complete Payroll is the best choice that I have made for our payroll and HR services. Anytime I have called customer service, there is always a happy and knowledgeable person on the line to help us out! They have done anything I have asked of them in a quick and efficient manner! I would recommend them to anybody!

Lisa CarpenterOlean Wholesale Grocery Coop., Inc.

Everyone I talk to at CP is friendly and tries to help. If they don't have a ready answer, that's OK. They take the time to find one. Website is user friendly, too. The actual operation of payroll is dependable and reliable.

Elvira AlettaExplore What's Next

Easy to use! My rep, Ashlee Adams gives great customer service, and I love the options you have while still being affordable.

Bob BoltKTS Management, Inc

Awesome trainer-- very knowledgeable, friendly and patient!

Allie PhillippiEden Ale House

The program has met our needs! Actually exceeded them!

Jennifer PaulyThe Lower Niagara River Region Chamber

Great products, great people and no problems!

Sue BuddHinspergers Poly Industries Inc

Jennifer Strait is our AE and she was the reason we switched. She was, and continues to be a great reference anytime I have a question or need direction.

Amanda HicksRevive Buffalo, LLC

Very friendly staff, and you are always on top of the services you offer.

Nancy MillerN&G Broadway Inc

I appreciate updates that Complete Payroll provides. Site is easy to navigate. Our rep, Karla, is so accommodating and friendly. We appreciate her also. So happy we made the switch to Complete Payroll!

Chris SmithGrigg-Lewis Foundation

We are an accounting firm and do not advise our clients on HR issues. You provide a wealth of TIMELY information in this area which I direct them to. You make my job so much easier!!

Peg MillerFreed Maxick CPAs PC

I have worked with two other payroll companies and Complete Payroll has been the best in payroll custom packages and customer support! The payroll reports are readable with larger font when printed and program is user friendly.

Mary SutterMatrix Machine Specialties Inc

Very friendly staff, and you are always on top of the services you offer!

Nancy MillerN&G Broadway Inc

I like that you are a home-based company and I know I won't be talking to someone in another state. It is easy and convenient!

Laurie KoernerShades Unlimited Inc

Your personal attention to every client really stands out!

Michelle BromsteadFreed Maxick CPAs PC

Our payroll specialist, Ashlee Adams, is extremely knowledgeable, helpful and quick to respond to all questions and concerns. She has alleviated many stressful situations for our company and is a true pleasure to work with! Thank you Ashlee!

Liz MaherDiscovery Schoolhouse LLC

Friendly employees, lots of resources. 

Marybeth SimoneitLaSalle Early Childhood Center Inc

CPP has been a pleasure to work with. Very responsive to any questions or issues. I absolutely trust CPP to do things correctly.

Ami BlackmoreExchange Redemption Inc

You have the best employees working for you. They are professional and a delight to work with!

Kathy CassettaCassetta Agency Inc

I love our CSR Megan. She makes my life so easy. I used to be with one of your competitors and the CSR there treated me like a number. Megan treats me like she is part of my team.

Mark LoganFirst Free Methodist Church

Service reps are so helpful and always available. Andrea is the best!

Joe CzernyMercy Flight Inc

Mellisa Furman is my payroll rep and she is the best. No matter how complicated the payroll, she is always available to help me sort through things to get it right.

Nancy ChristodoulidesJW Pepper LLC

You are the best in all areas: Payroll and HR. Thank you!

Joanne BasherMD Meyers Properties LLC

Our payroll service is prompt and efficient. I very much appreciate the expertise shared with us in regard to all employer responsibilities and regulations.

Jasen MeyersJ. Meyers Contracting LLC

Very friendly staff, and you are always on top of the services you offer.

Nancy MillerTown & Country Family Restaurant

Great service, reports are easy to read with large prints and online service is user friendly.

Mary SutterMatrix Machine Specialties Inc

The Town of Pembroke has had a wonderful experience with Complete Payroll. We've been using them since 2013 and would recommend their service.

Nicole BeginTown of Pembroke

So... is your current payroll and HR solution anything less than perfect?

Let's Talk. 

Whether you're ready to make a move to Payroll Country, or you just want to pick the brain of one of our specialists, 

Simply fill out the form and one of the account executives from our Buffalo office will respond within one business day to start a conversation about how Complete Payroll can help. 


Learn what a life in Payroll Country could mean for your business.

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