Our team does this every day, so when you need to challenge an unemployment claim, you're much more likely to win with us. In fact, our team wins more than 92% of the unemployment claims it challenges.
Challenging unemployment claims isn't a productive use of your time. You're much better suited focusing on more bigger priorities. Each of our clients is assigned a team of experts to manage each phase of the unemployment claims process.
The fewer successful unemployment claims filed against you will result in a lower premium throughout the year. And the program management team provides customized reports to assist with program goals that correspond
Since they took over, we have seen our win rate rise by 20-30%. They have taken a personal approach to our business and the unique situations we are in. Overall, they have gone far beyond expectations in regards to handling unemployment claims.
Payroll Tax and Training Supervisor
They give the client the feeling that no matter how large or small, we are entitled to excellent customer service. They provide training materials that we incorporate into our manager training, as well as offer the service to train as well. Bottom-line, I highly recommend them. I was extremely dissatisfied with my previous unemployment vendor, I have not regretted my move for a minute.
Director, Employee Services
They have improved our unemployment process and positively affected our bottom line. Their highly knowledgeable staff provides prompt feedback and direction – they are a reliable partner, whose opinion we value. Their personalized reports are very helpful in understanding savings and improvement areas and our constant contact with our team keeps us on track to meet our performance goals.
Director, Employee Relations
The service from start to finish has been exemplary and on a professional, knowledgeable, yet friendly level that far exceeds any other vendor we have come to deal with each day. They are in a class of their own for unemployment vendors.
Talent Management Compliance Manager