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Tax Specialist (Perry, NY)

Our award-winning tax team team has helped fuel rapid growth that just earned us a spot on the Western New York's Fast Track Companies list.

Not bad for a company that's been around for more than a quarter century. 

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Position Summary

Paying taxes is complicated and if done wrong, our clients could get in a lot of trouble. That’s why the number one goal of our Tax team is to protect our clients and make sure that never happens. We are analytical, meticulous, problem-solving superheroes, ensuring our clients are protected from the complicated issues of non-compliance. And we are looking for more Tax Professionals to join our team.

Reports to: Tax Manager

Office: Perry, NY

Employee Testimonials

Check out what some of your future co-workers have to say about working in Payroll Country

Combine the security of a company that's been around for over 27 years with the excitement of a growing organization where everybody can influence the future and you've got a pretty special place to work.

CJ MaurerMarketing

I can honestly say that this is the best place I've ever worked and I'm honored to be a part of Payroll Country.

Kelley CarsonTraining

From the beginning of my employment it has felt like family. Everyone is willing to lend a helping hand just like our families outside of work.

Mel SicklesPackout

Interactions with top level management aren't something that's reserved for the "elite" few employees, but something that occurs on a daily basis.

Todd CaroccioSales

I have been working at Complete Payroll for over a year and I can tell you this: Payroll Country is not just a clever tagline. It's real. It exists. And everyone here both feels it and contributes to it. This place is special.

Joe PelusoMarketing

The family setting is what attracted me to Complete Payroll. It's a family-owned, local company, and there is value here that you just dont get at other places, especially in the corporate world.

Brad ZattoskySales

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As a member of both the Evans and Southtowns Chambers of Commerce, I am building relationships with a lot of people and really getting to know them. Complete Payroll gives me the resources and the tools that I need to help them out. It's a great feeling!

Jennifer StraitSales

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My favorite thing about working at Complete Payroll is the flexibility. With having three boys, my wife, and the dog, we have a lot going on, especially after hours. So, it's great to be flexible with what I do during the day, so I can enjoy all of those things with my family.

Rob KropczynskiSales

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Complete Payroll truly is a family environment. We all know each other. We all care about each and every person as an individual. I think that's why, as a company, we do so well.

Jennifer RocheSales

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My favorite thing about Complete Payroll is the people. There is unlimited support from CSR's, TSR's (implementation), the managers... everyone is there for you. Getting a call from our Sales Director or CEO congratulating you on having a good month goes a long way, in my eyes.

Marty Grisanti (former employee)Sales

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Essential Functions

  • Inform Tax Manager daily of global tax problems.
  • Prepare and maintain written procedures for all processes performed by the tax Department.
  • Perform tax filing research for the company and its clients.
  • Reconcile impound errors from tax service companies.
  • Verify daily:  required tax payments are made, all clients are in balance using Balancing Report, and clients tax liabilities are paid using the Liabilities Due Report
  • Quarterly: Prepare all necessary payroll tax returns (State, Federal and local), File payroll tax returns for all tax service clients.
  • Annually Prepare all necessary payroll tax returns (State, Federal and Local),Prepare W-2s for all clients, Prepare 1099s for necessary clients, Prepare 1094C/1095C for necessary clients, W-2 transmittal to SSA for all clients, File payroll tax returns for all Tax service clients, Federal frequency testing for all clients, Update SUI tax rates for all clients.
  • Assist coworkers from other departments regarding tax questions.
  • Assist in problem-solving in regards to client payroll issues.
  • Participate in weekly Tax department meetings.
  • Investigate, determine the status and resolve payroll tax related notices from tax authorities.
  • Maintain a team orientation in dealing with fellow team members.
  • Supports the client satisfaction and production goals of the department by providing quality service

Non Essential Duties:

  • Special projects assigned by Executive staff.
  • Miscellaneous duties as assigned by management.

Minimum Qualifications (Knowledge, Skills and Abilities)

  • High School diploma or equivalent.  
  • Associate Degree or higher in accounting is preferred.
  • Excellent oral, written and analytical skills are required.
  • Must be able to work under time constrains and meet daily, weekly, monthly, quarterly, and annual deadlines.
  • Proficiency in Windows PC environment (MS Word, Excel and Power Point). 
  • Candidate must be organized and able to work in high production atmosphere.
  • Quality Service oriented.

Decision-making Latitude:

  • Day to day decisions regarding processing, solving tax filing problems and other related matters that are within the area of responsibilities and are consistent with prevailing department and Company policies.
  • Agrees to comply with the confidentiality policy
  • Uses independent judgment to provide solid client relationships 

Supervisory Responsibilities:

  • None.

Equipment / Software Used:

  • Personal Computer, Internet, Calculator, MS Office (Word, Excel) google applications, Evolution payroll software, Paytrain payroll training software, CRM software, RIA Checkpoint.

Financial Responsibilities:

  • None

Physical Demands and Work Environment 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. 

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. 

The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. 


Working Conditions:

The scheduled workweek is a 5-day workweek - hours are 8:30 AM to 5:00 PM Monday through Friday with a 30-minute lunch break. Pre-Approved overtime may be required.

badgeAwarded "Best Places to Work" by Buffalo Business First in 2014, 2015, 2016, 2017, 2018 and 2019


badgeRecognized as a "Fast Track Company" by Buffalo Business First for 2017 and 2018


badgeAwarded 2017's "Large Business of the Year" for Wyoming County 

PayrollCountry_V4R1-Short Intro

Who We Are

Complete Payroll is a family owned business that has been providing payroll, timekeeping and HRIS solutions to local businesses (across 49 states) primarily in WNY for over 25 years.  We pride ourselves on the fact that we have 3 times the amount of employees on the service end than the sales end. We are focused on ensuring that our clients know who is handling their payroll and feel like they can get answers when they need them.  We know that not every solution that we provide to our clients should be the same, so we focus on only providing the services that they need. We have a team of dedicated transition specialists to welcome every single client on board and ensure that their experience with our company is seamless and hassle free right from the start.  Most importantly, we provide each client with one single customer service representative to work with every step of the way, not a call center. This is why we are proud to say that we have been able to retain over 90% of our client base consistently. Our Account Executives don’t answer customer complaints or billing issues all day long because frankly, we don’t have many.

Careers Flourish in Payroll Country


Excellent Compensation

A fair, market-rate base wage. We'll talk about that some more.



Medical, Dental, 401(k), PTO, Long Term Disability, Tuition Reimbursement, Holiday Pay and more!


Paid Training

We've got some awesome people and tools that will train you on the most innovative sales practices.

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Advanced CRM

We use HubSpot, one of the best CRMs on the market - complete with all the bells and whistles.

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How We Work

There is structure, and you will be supported, but we want you to be autonomous, creative and to make it your own. We also believe in and encourage a strong work/life balance.


Why Payroll Country?

We are a close-knit family that thrives on growing through collaboration. Click to read the "Payroll Country Manifesto" and learn more about who we are and (more importantly) why we are.

Ready to Make a Move to the Country? 

Apply Here

EOE Statement: All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, severe/morbid obesity, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage or any other protected classification, in accordance with applicable federal, state, and local laws. By completing this application, you are seeking to join a team of hard-working professionals dedicated to consistently delivering outstanding service to our customers and contributing to the financial success of Complete Payroll, its clients, and its employees. Equal access to programs, services, and employment is available to all qualified persons. Those applicants requiring accommodation to complete the application and/or interview process should contact a management representative.