As a member of the 2nd generation Fish family, Austin has been an integral part of Complete Payroll for over 10 years. In the early years with Complete Payroll, Austin focused much of his time and energy on strengthening the technological infrastructure of the business. After careful consideration, formalized training as a designated Microsoft Certified Professional (MCP) and meticulous research, Austin spearheaded the Complete Payroll IT department. This department has given Complete Payroll the ability to offer cutting edge payroll technology and the agility to set the curve in the payroll industry for new age products and functionality. In early 2012, Austin took over the position of Chief Operating Officer. In this role, Austin leads his team to execute on Complete Payroll’s Payroll Country promise as well as consistently creating new ways to make his team and the business more efficient. Not only is Austin a well-respected Executive leader within the Complete Payroll organization, but he is also extremely dedicated to his community. Austin Serves on the Board of Directors for the Wyoming County Chamber of Commerce. As a managing Partner and CEO, Austin plays an extremely vital role in the structure, sustainability, and growth of Complete Payroll.
Arden NeubauerHunt Hollow Ski Club
hunthollow.com
Bahar Uttam Soderberg Insurance Services Inc
http://www.soderberginsurance.com/
Bobby LuuKenrick Maintenance Corporation
kenrickfirst.com
Bonnie DeneefNuttall Golf Cars Inc
tore.com
Carol GroverKeuka College
keuka.edu
Cathie ReneRochester Hearing and Speech
rhsc.org
Cathy PaceFinger Lakes Wrestling Club Inc
fingerlakeswrestlingclub.com
Cathy SchuthHilton Health Care PC
hiltonhealthcare.com
Christina WagarDr. Christopher Mozrall
Colleen KollShear Ego Salon & Spa
shearego.com
We moved to Complete Payroll about 3 years ago. It was seamless and working with Lacy Smart on Mondays is a breeze.
Debbie KlymkowBoulevard Van City
vancitymobility.com
Diane RomanoROMOLD Inc.
romold.net
Dick EakinsNorco Farms
Don CunninghamTown of Bergen NY
bergenny.org
Eileen ReevesCatholic Charities
ccwny.org
Elmira DewesElite Roasters
eliteroasters.com
Emily WyseWyse Properties
wyseproperties.com
Geri VitulloEnglish Road Pediatrics & Adolescent Medicine, LLC
englishroadpediatrics.com
Gwen JonesMack's Body Shop, Inc.
macksbodyshop.com
Howard ClarkeH Clarke Services
Jeff AllenCrossroads House
crossroadshouse.com
Jill BonnellSwagelok Western New York
swagelok.com
Joanna BatesInn at Houghton Creek
www.innathoughtoncreek.com
John WorthTown Of Pembroke
townofpembroke.org
Judy McdonaldAntonucci Law Firm
Kelly StephensonThe Service Collaborative of WNY, Inc.
www.tscwny.org
Linda MooreTiffany Transportation Services LTD.
Lisa CarpenterOlean Wholesale Grocery Coop., Inc.
oleanwholesale.com
Nancy WoolverFinancial Service Company
Paul CronkFillmore Wesleyan Church
fillmorewesleyan.church
Paul MartinElite Armed Response Service, LLC
Shane GustafsonA Gust of Sun Winery
agustofsun.com
Shivaugn AhernCentral American Healthcare Initiative Inc.
cahisalud.org
Sue HornBrian Horn's Auto Repair, Inc.
Susan MunschEvergreen Trails Campground
evergreentrails.com
Teresa BullockSorge's Restaurant
sorges.com
Teresa JacksonDudley Poultry
dudleypoultry.com
Tina CanaliChemung County SPCA
chemungspca.org
My CSR, Andi Dimmick, is The Bomb! She's always friendly, cheery, and with all her clients, makes me feel like she has carved time out for ME. Her customer service is AWESOME, and the personal touch means so much!
Denni Harbaugh Independent Title Agency, LLC
fasttitles.com
Everyone I talk to at CP is friendly and tries to help. If they don't have a ready answer, that's OK. They take the time to find one. Website is user friendly, too. The actual operation of payroll is dependable and reliable.
Elvira AlettaExplore What's Next
explorewhatsnext.com
On the ball with pertinent payroll and HR topics - love the payroll system and customer service!
Theone KalkinisPeregrine Walton LLC
Things go quite smoothly and I have a very good rep: Megan!
Peter VarlanMitchell T. Yencer
eyesite-ny.com
Kari Sutton and her team always are there ready to help me with any questions or concerns. The reports are easy to read and complete with the data I need for the job! Thank you, Kari!
Norlene BooneGP Rochester, Inc.
greater-rochester.pauldavis.com
Great customer support and service!
Cindy Van BurenHeritage Packaging
heritagepackaging.com
Easy to use! My rep, Ashlee Adams gives great customer service, and I love the options you have while still being affordable.
Bob BoltKTS Management, Inc
mikes-subs.com
LeeAnne was very helpful in explaining the program with me and answered all my questions. I look forward to trying it out on my own next week!
Rachelle LyonsJD Burkhardt, Inc.
LeeAnn was just wonderful to work with.
Bonnie DeNeefNuttall Warehousing LLC
thegolfcartstore.com
Friendly, answered all my questions, and never felt hurried.
Lisa LyonsAttica Auto Supply Inc
Awesome trainer-- very knowledgeable, friendly and patient!
Allie PhillippiEden Ale House
edenpubny.com
Lee Anne is a wonderful trainer. Concise and clear. A pleasure!!
Jackie AgustaSandvik & Associates Inc
sandvikandassociates.com
Great training easy program to work with.
Joe HansonCBD Best Oil
cbdbestoil.com
The program has met our needs! Actually exceeded them!
Jennifer PaulyThe Lower Niagara River Region Chamber
niagarariverregion.com
Great products, great people and no problems!
Sue BuddHinspergers Poly Industries Inc
hinspergers.com
These little articles are great for managers to learn more about HR needs and requirements!
Naomi ZiembaUniversity At Buffalo Neurosurgery Inc
ubns.com
Love working with Complete Payroll, especially with Joann Gaedeke. She is amazing! Very thorough and accurate; takes the pressure from me! Love it!
Gail StoweStowe Potato Sales
Jennifer Strait is our AE and she was the reason we switched. She was, and continues to be a great reference anytime I have a question or need direction.
Amanda HicksRevive Buffalo, LLC
revive-bflo.com
Very friendly staff, and you are always on top of the services you offer.
Nancy MillerN&G Broadway Inc
I appreciate updates that Complete Payroll provides. Site is easy to navigate. Our rep, Karla, is so accommodating and friendly. We appreciate her also. So happy we made the switch to Complete Payroll!
Chris SmithGrigg-Lewis Foundation
grigglewis.org
The service that we have received has been EXCELLENT! When I stepped into the payroll position I had many questions and had to call our support person Lindsay Ezard and I can't say enough about her patience and support that she provided me. You are lucky to have her on your team! Over the year we have had different situations that have come up and everyone that I have had contact with is professional, knowledgeable, and personable. I have received many calls from your competitors wanting to talk to us but I tell them I am very happy with our service!
Frances SweeneyCPM Golf, LLC
deerfieldcc.com
We are an accounting firm and do not advise our clients on HR issues. You provide a wealth of TIMELY information in this area which I direct them to. You make my job so much easier!!
Peg MillerFreed Maxick CPAs PC
freedmaxick.com
Great company to work with. Wonderful people; knowledgeable, helpful, and friendly!
Lora MillerTim's Trim Inc
timstrim.com
Ashlee is great to deal with. And before her, LeeAnne was great.
Donna CareyThomas P. Shea Agency
statefarm.com
Great customer service on a personal level.
Linda MooreVHI Building Specialties Inc
vhicabinets.com
I have worked with two other payroll companies and Complete Payroll has been the best in payroll custom packages and customer support! The payroll reports are readable with larger font when printed and program is user friendly.
Mary SutterMatrix Machine Specialties Inc
matrixmachinespecialties.com
When I need something, you always help. You're easy to get ahold of; you DON’T put me on hold! I get to email or talk to a real person (Lindsay) and she's always consistent.
Barbie GozelskiLeRoy Country Club
leroycc.com
Very friendly staff, and you are always on top of the services you offer!
Nancy MillerN&G Broadway Inc
CPP has resources that consistently monitor payroll regulations at all levels that ensures compliance. This is a great boon for a small business with limited personnel.
Patricia GilbertsonGLG Development Corp.
familyfurnitureperry.com
Love working with CPP. They have made life so much simpler for me.
Nicole BeginTown Of Pembroke
townofpembroke.org
I like that you are a home-based company and I know I won't be talking to someone in another state. It is easy and convenient!
Laurie KoernerShades Unlimited Inc
shades-unltd.com
Customer Service and payroll representatives are excellent!
Helen CunninghamJeffrey Ellis Carl Cabinetmakers Inc.
jeccabinetmakers.com
The program works very well for our company. We like the virtual payroll option and our Account Representative, Ashley, is always very responsive and helpful!
Sally KovatchNothnagle Drilling, Inc
nothnagledrilling.com
For 11+ years, Andrea Dimmick has been our CSR. She is extremely competent, helpful, responsive. Evolution portal, once trained, is easy to use and again, if we ever run into an issue, Andrea walks us right through. I would highly recommend... and have!
Teri PetersLong Pond Pediatrics
longpondpeds.com
The customer service is beyond compare!
Laura LaneLivingston County Area Chamber Of Commerce
livingstoncountychamber.com
I have recommended Complete Payroll to my clients for years. You have the best customer service of any payroll company I deal with. I know that mistakes will happen on occasion, but Complete Payroll really works to resolve issues promptly.
Elizabeth BarefootBarefoot Septic & Sewer Inc
barefootseptic.com
We are a Complete Payroll customer and have been very happy with our relationship. We have had no problem referring CPP to our business owner clients.
Kris DussmannCoordinated Plan Inc
coordinatedplan.com
We are so grateful for your company. Our service rep Megan Schiske has been incredible to work with for over three years now. We love that you are small and local, and we love the personalized service we receive. Thank you!
Beau BibeauRochester Dog Walkers LLC
rochesterdogwalkers.com/
Customer Service is awesome! Love Andrea 😀
Margaret UrlacherPittsford Realty Corp
Jo Ann has been our rep and couldn’t imagine starting payroll without her!
Laurie MerrillLight House Station, LLC
thelighthousestation.org
Your personal attention to every client really stands out!
Michelle BromsteadFreed Maxick CPAs PC
freedmaxick.com
I have complete confidence in CPP and my Account Executive, Todd 😀
Janet OlivieriPfisterer Lapp LLC
www.lappinsulators.com
Our payroll specialist, Ashlee Adams, is extremely knowledgeable, helpful and quick to respond to all questions and concerns. She has alleviated many stressful situations for our company and is a true pleasure to work with! Thank you Ashlee!
Liz MaherDiscovery Schoolhouse LLC
discoveryschoolhouse.info
Friendly employees, lots of resources.
Marybeth SimoneitLaSalle Early Childhood Center Inc
lasalleearlychildhood.webs.com
CPP has been a pleasure to work with. Very responsive to any questions or issues. I absolutely trust CPP to do things correctly.
Ami BlackmoreExchange Redemption Inc
You have the best employees working for you. They are professional and a delight to work with!
Kathy CassettaCassetta Agency Inc
cassettainsurance.com
I love our CSR Megan. She makes my life so easy. I used to be with one of your competitors and the CSR there treated me like a number. Megan treats me like she is part of my team.
Mark LoganFirst Free Methodist Church
northgatefmc.com/
Any time I need anything we always have a prompt response from you.
Patty DuganLynn-Ette & Sons Inc
lynnettefarms.com/
Great customer service on a personal level.
Linda MooreVHI Building Specialties Inc
vhicabinets.com/
Complete Payroll has resources that consistently monitor payroll regulations at all levels that ensures compliance. This is a great boon for a small business with limited personnel.
Patricia GilbertsonGLG Development Corp.
familyfurnitureperry.com/
Service reps are so helpful and always available. Andrea is the best!
Joe CzernyMercy Flight Inc
www.mercyflight.org/
We are a Complete Payroll customer and have been very happy with our relationship. We have had no problem referring CPP to our business owner clients.
Kris DussmannCoordinated Plan Inc
coordinatedplan.com/
Mellisa Furman is my payroll rep and she is the best. No matter how complicated the payroll, she is always available to help me sort through things to get it right.
Nancy ChristodoulidesJW Pepper LLC
servpronorthniagaracounty.com/
You are the best in all areas: Payroll and HR. Thank you!
Joanne BasherMD Meyers Properties LLC
meyersrvs.com/
Fantastic service! Friendly helpful staff. Your company was and is the most sourced not only with payroll needs but also with the update and verbal connection with your clients when it came to the COVID-19 PPP. Believe me when I tell you, I had less help from my bank or my Accountant! Thank you!
Debbie BlacklockBlacklock / Eglin Enterprises, Inc.
consaulautocare.com/
My CSR, Ashley is amazing! I know if ever I need help or have an issue she will do everything she can to help me. And whenever Ashley isn't available everyone who has helped me has been great! It is all about the service I receive from CP that makes me recommend you to anyone who needs a payroll service.
Kelly GilliganRochester Rigging & Erectors, Inc.
rochesterrigging.com/
Efficient, knowledgeable, User-Friendly!
Kathy LottBlowers Agra Service Inc
Customer Service is outstanding. Very knowledgeable about their software. Ahead of the game when new laws are being implemented.
Darlene MartinCreative Food Ingredients
creativefoods.com/
Payroll Software is easy to use and very helpful customer service reps!
Nancy OlsonPride Mark Homes
pmhomes.com/
I always feel confident when I ask them any questions. Answers are very detailed and nothing is left open. Thank you!
Frances SweeneyCPM Golf LLC
deerfieldcc.com/
Our payroll service is prompt and efficient. I very much appreciate the expertise shared with us in regard to all employer responsibilities and regulations.
Jasen MeyersJ. Meyers Contracting LLC
Have sent 3 small businesses your way! Best Payroll Company i have worked with in 20 years. Thank you for the equal respect you give to seasonal employers like myself. Grateful!
Kristin HarringtonKristin Harrington LLC
Your customer service support is second to none.
David SmithCorning Meals On Wheels Inc
cmowheels.com/
Very friendly staff, and you are always on top of the services you offer.
Nancy MillerTown & Country Family Restaurant
Great service, reports are easy to read with large prints and online service is user friendly.
Mary SutterMatrix Machine Specialties Inc
matrixmachinespecialties.com/
We at Barefoot Septic are so grateful we have you for our payroll provider! You are professional, courteous, accurate, timely and on have our backs! Thank you for being so!
Elizabeth BarefootBarefoot Septic & Sewer Inc
barefootseptic.com/
Superior Customer Support! My CSR is Andrea Dimmick and she has gone above and beyond to answer my questions and help me when payroll problems arise.
Cindy VanBurenHeritage Packing
heritagepackaging.com/
Complete payroll is always helpful. We have rarely experienced any issues and if so, they are resolved quickly and effectively. Staff is always kind and courteous.
Roxanne HamForsyth & Forsyth
forsythlawfirm.com
Amazing small business support!
Kristin Harrington HarringtonKristin Harrington LLC
The Town of Pembroke has had a wonderful experience with Complete Payroll. We've been using them since 2013 and would recommend their service.
Nicole BeginTown of Pembroke
townofpembroke.org
Your company scores high in customer service. Lacy Smart is awesome!
Martha AllenCortland County Community Action Program, Inc.
capco.org
My Payroll Specialist Melissa is outstanding and helpful and always ready to solve any problems with payroll that I might have. Plus she can customize categories specific to my business. She is the best advertisement for Complete Payroll!
Nancy ChristodoulidesJW Pepper LLC
servpronorthniagaracounty.com
It is just easier to get the correct information and documents from someone who knows what they are doing than to google it and try to figure all the stuff the government expects us to know. Thank you!
Norman BishopNorm's Marine Service
normsmarine.org/
Learn about our history, the team and what makes us who we are.
Our manifesto explains how our values guide us as we continue to grow.
We're really good at payroll processing. But we do a lot more than that.
We're always publishing news and insight to help you run your business.
If it's relevant or interesting and it relates to taking care of your people, we're publishing it.
The COVID-19 pandemic has not only presented a global health crisis but an economic one as well. Over the last year, businesses across the U.S. have been struggling to keep their doors open. With
Today, the Biden administration announced updates to the Paycheck Protection Program (PPP) aimed at increasing access to funding for businesses smaller than 20 employees, among others. "Millions of
On January 20, 2020, New York State government released an important update regarding required COVID-19 paid-leave for employees. Under these new regulations, if employees have already taken
1400 Sweet Home Road, Suite 4
Amherst, NY 14228
Phone: 716-688-2574
Fax: 585-237-6011
sales@completepayroll.com
201 West Third Street, Suite 310
Jamestown, NY 14701
Toll-Free: 888-237-5800
Phone: 716-664-2006
Fax: 716:488-3113
info@completepayroll.com
7488 State Route 39
P.O. Box 190
Perry, NY 14530
Toll Free: 888-237-5800
Phone: 585-237-5800
Fax: 585-237-6011
info@completepayroll.com
130 South Union Street, Suite 205
P.O. Box 650
Olean, NY 14760
Toll Free: 888-237-5800
Phone: 716-373-1000
Fax: 716-373-1001
info@completepayroll.com