We moved to Complete Payroll about 3 years ago. It was seamless and working with Lacy Smart on Mondays is a breeze.

My CSR, Andi Dimmick, is The Bomb! She's always friendly, cheery, and with all her clients, makes me feel like she has carved time out for ME. Her customer service is AWESOME, and the personal touch means so much!

Everyone I talk to at CP is friendly and tries to help. If they don't have a ready answer, that's OK. They take the time to find one. Website is user friendly, too. The actual operation of payroll is dependable and reliable.

On the ball with pertinent payroll and HR topics - love the payroll system and customer service!

Things go quite smoothly and I have a very good rep: Megan!

Kari Sutton and her team always are there ready to help me with any questions or concerns. The reports are easy to read and complete with the data I need for the job! Thank you, Kari!

Great customer support and service!

Easy to use! My rep, Ashlee Adams gives great customer service, and I love the options you have while still being affordable.

LeeAnne was very helpful in explaining the program with me and answered all my questions. I look forward to trying it out on my own next week!

LeeAnn was just wonderful to work with.

Friendly, answered all my questions, and never felt hurried.

Awesome trainer-- very knowledgeable, friendly and patient!

Lee Anne is a wonderful trainer. Concise and clear. A pleasure!!

Great training easy program to work with.

The program has met our needs! Actually exceeded them!

Great products, great people and no problems!

These little articles are great for managers to learn more about HR needs and requirements!

Love working with Complete Payroll, especially with Joann Gaedeke. She is amazing! Very thorough and accurate; takes the pressure from me! Love it!

Jennifer Strait is our AE and she was the reason we switched. She was, and continues to be a great reference anytime I have a question or need direction.

Very friendly staff, and you are always on top of the services you offer.

I appreciate updates that Complete Payroll provides. Site is easy to navigate. Our rep, Karla, is so accommodating and friendly. We appreciate her also. So happy we made the switch to Complete Payroll!

The service that we have received has been EXCELLENT! When I stepped into the payroll position I had many questions and had to call our support person Lindsay Ezard and I can't say enough about her patience and support that she provided me. You are lucky to have her on your team! Over the year we have had different situations that have come up and everyone that I have had contact with is professional, knowledgeable, and personable. I have received many calls from your competitors wanting to talk to us but I tell them I am very happy with our service!

We are an accounting firm and do not advise our clients on HR issues. You provide a wealth of TIMELY information in this area which I direct them to. You make my job so much easier!!

Great company to work with. Wonderful people; knowledgeable, helpful, and friendly!

Ashlee is great to deal with. And before her, LeeAnne was great.

Great customer service on a personal level.

I have worked with two other payroll companies and Complete Payroll has been the best in payroll custom packages and customer support! The payroll reports are readable with larger font when printed and program is user friendly.

When I need something, you always help. You're easy to get ahold of; you DON’T put me on hold! I get to email or talk to a real person (Lindsay) and she's always consistent.

Very friendly staff, and you are always on top of the services you offer!

CPP has resources that consistently monitor payroll regulations at all levels that ensures compliance. This is a great boon for a small business with limited personnel.

Love working with CPP. They have made life so much simpler for me.

I like that you are a home-based company and I know I won't be talking to someone in another state. It is easy and convenient!

Customer Service and payroll representatives are excellent!

The program works very well for our company. We like the virtual payroll option and our Account Representative, Ashley, is always very responsive and helpful!

For 11+ years, Andrea Dimmick has been our CSR. She is extremely competent, helpful, responsive. Evolution portal, once trained, is easy to use and again, if we ever run into an issue, Andrea walks us right through. I would highly recommend... and have!

The customer service is beyond compare!

I have recommended Complete Payroll to my clients for years. You have the best customer service of any payroll company I deal with. I know that mistakes will happen on occasion, but Complete Payroll really works to resolve issues promptly.

We are a Complete Payroll customer and have been very happy with our relationship. We have had no problem referring CPP to our business owner clients.

We are so grateful for your company. Our service rep Megan Schiske has been incredible to work with for over three years now. We love that you are small and local, and we love the personalized service we receive. Thank you!

Customer Service is awesome! Love Andrea 😀

Jo Ann has been our rep and couldn’t imagine starting payroll without her!

Your personal attention to every client really stands out!

I have complete confidence in CPP and my Account Executive, Todd 😀

Our payroll specialist, Ashlee Adams, is extremely knowledgeable, helpful and quick to respond to all questions and concerns. She has alleviated many stressful situations for our company and is a true pleasure to work with! Thank you Ashlee!

Friendly employees, lots of resources. 

CPP has been a pleasure to work with. Very responsive to any questions or issues. I absolutely trust CPP to do things correctly.

You have the best employees working for you. They are professional and a delight to work with!

I love our CSR Megan. She makes my life so easy. I used to be with one of your competitors and the CSR there treated me like a number. Megan treats me like she is part of my team.

Any time I need anything we always have a prompt response from you.

Great customer service on a personal level.

Complete Payroll has resources that consistently monitor payroll regulations at all levels that ensures compliance. This is a great boon for a small business with limited personnel.

Service reps are so helpful and always available. Andrea is the best!

We are a Complete Payroll customer and have been very happy with our relationship. We have had no problem referring CPP to our business owner clients.

Mellisa Furman is my payroll rep and she is the best. No matter how complicated the payroll, she is always available to help me sort through things to get it right.

You are the best in all areas: Payroll and HR. Thank you!

Fantastic service! Friendly helpful staff. Your company was and is the most sourced not only with payroll needs but also with the update and verbal connection with your clients when it came to the COVID-19 PPP. Believe me when I tell you, I had less help from my bank or my Accountant! Thank you!

My CSR, Ashley is amazing! I know if ever I need help or have an issue she will do everything she can to help me. And whenever Ashley isn't available everyone who has helped me has been great! It is all about the service I receive from CP that makes me recommend you to anyone who needs a payroll service.

Efficient, knowledgeable, User-Friendly!

Customer Service is outstanding. Very knowledgeable about their software. Ahead of the game when new laws are being implemented.

Payroll Software is easy to use and very helpful customer service reps!

I always feel confident when I ask them any questions. Answers are very detailed and nothing is left open. Thank you!

Our payroll service is prompt and efficient. I very much appreciate the expertise shared with us in regard to all employer responsibilities and regulations.

Have sent 3 small businesses your way! Best Payroll Company i have worked with in 20 years. Thank you for the equal respect you give to seasonal employers like myself. Grateful!

Your customer service support is second to none.

Very friendly staff, and you are always on top of the services you offer.

Great service, reports are easy to read with large prints and online service is user friendly.

We at Barefoot Septic are so grateful we have you for our payroll provider! You are professional, courteous, accurate, timely and on have our backs! Thank you for being so!

Superior Customer Support! My CSR is Andrea Dimmick and she has gone above and beyond to answer my questions and help me when payroll problems arise.

Complete payroll is always helpful. We have rarely experienced any issues and if so, they are resolved quickly and effectively. Staff is always kind and courteous.

Amazing small business support!

The Town of Pembroke has had a wonderful experience with Complete Payroll. We've been using them since 2013 and would recommend their service.

Your company scores high in customer service. Lacy Smart is awesome!

My Payroll Specialist Melissa is outstanding and helpful and always ready to solve any problems with payroll that I might have. Plus she can customize categories specific to my business. She is the best advertisement for Complete Payroll!

It is just easier to get the correct information and documents from someone who knows what they are doing than to google it and try to figure all the stuff the government expects us to know. Thank you!