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Mega Menu_newspaper_438174_24px Payroll Country Blog

Your constant source for helpful, useful, and entertaining content about payroll, human resources or anything else that will help you manage your workforce.

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PeopleWork

Conversations with experts in a wide range of HR/HCM topics, for the benefit of anyone whose job it is to manage a workforce or take care of people.

Ashley Explains

Our Implementation Manager Ashley Hamilton gives you the facts about tax, labor laws, and a whole lot more.

Unfiltered HR

Our very own Jen Strait and Emily Martin from Ally HR Partners tackle common HR issues and provide practical advice to help you manage your workforce more effectively!

Mega Menu_Demo Video Library_video-player_438174 Demo Video Library

Welcome to our comprehensive - yet growing - library of instructional how-to videos that focus on a variety of functions across our software platforms. Scroll down and filter by category or use the search bar to find exactly what you're looking for.

Mega Menu_Resource LIbrary_book_438174 Resource Library

A robust library of guides, kits and tools designed to educate and support anyone responsible for payroll, HR or managing a workforce of people.

Mega Menu_Employer Guides_user-guide_438174 Employer Guides

An extensive and ever-growing library of super handy employer guides on everything from human resource topics, important Labor Law updates, how to approach payroll for your company's industry, and much more.

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Software Downloads

Quickly reference and download software platforms, installation guides, middleware and other critical files you may need as a client to properly process critical payroll and HR functions with Complete Payroll. 

Mega Menu_What Is Payroll Country_landscape_438174 What is Payroll Country?

In Payroll Country, people come first, manners aren't optional and a job isn't done until it is. Sure, we're headquartered in a small, rural town. But Payroll Country isn't just where we're from. It's our philosophy of how business should be conducted. Welcome!

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Careers in Payroll Country
It's not about where we work, it's about how we work. And, more importantly, how we work together.
Mega Menu_Client Referral Program_teamwork_438174 Client Referral Program

Earn payroll credit for bringing your colleagues and friends to Payroll Country!

Mega Menu_Client Testimonials_rating_438174 Client Testimonials

Check out what some of our most loyal clients have to say about their Payroll Country experience, or leave some kind words about your own. 

Mega Menu_Switching Payroll Companies_bridge_438174 Switching Payroll Companies

Our clear and simple implementation process removes all of the guesswork and friction, so can switch payroll providers seamlessly and without disruption to your business.

Rich White

Hometown: Caledonia, NY

  richard.white@completepayroll.com
   (585) 969-4334
Rich White_20250730_600RS
More About Rich
Watch Rich's Bio

Rich White_20250730_450RSRichard White joined Complete Payroll in June of 2013, serving as the Director of Client Services. He was most attracted to Complete Payroll by the value that the company places on customer and employee satisfaction. Rich brings a wealth of experience managing financial transitions of all shapes and sizes. He has over eight years of IT/Financial project management experience and over 12 years of accounting experience. Rich has managed global payroll transitions for several large corporations while working at CloudPay, along with financial migrations driven by acquisition/divestiture/outsourcing deals while employed with IBM. Rich has managed teams across almost every country in the Americas, as well as the majority of Asia, and has worked side-by-side with all levels of organizations large and small. Prior to joining IBM, Rich graduated with honors from SUNY College at Brockport, where he obtained a Bachelor of Science majoring in Accounting and minoring in Economics. He is currently a PMI certified Project Manager (PMP). Complete Payroll’s core values combined with Rich’s experience and leadership are an excellent recipe for continued success for Complete Payroll and our clients and partners. Outside the office doors, Rich enjoys spending time with family, friends, and his Harley Davidson.