Payroll Distribution Manager
What good is running payroll if people don’t get paid on time? The answer is no good at all! Our distribution team works tirelessly behind-the-scenes to make sure that as soon as a client submits their payroll, they can breathe easy knowing that paychecks will be in their employees’ hands in a timely fashion. Employees are happy, which makes our clients happy, which makes us happy. It’s like one big happiness train, and we’re looking to bring on a hard-working, detail-oriented, people person to be the engineer!
Position Summary
This position is responsible for managing the distribution department. The Distribution Manager will assist in hiring, disciplinary actions, as well as monitoring workload of the group. Ensure that payrolls are processed, printed, packaged, and sent out in a timely manner. Help retain customers through ensuring the correct forms of delivery are used to get clients their payroll accurately and efficiently. Troubleshoot issues that Distribution Technicians cannot resolve themselves. Provide suggestions on process improvements and new ways to help keep our clients experience a positive one.
Reports To:
Rick Fish, Jr.
CHIEF OPERATIONS OFFICER
CJ Maurer (former)
Marketing
Combine the security of a company that's been around for over 27 years with the excitement of a growing organization where everybody can influence the future and you've got a pretty special place to work.
Kelley Carson
Training
I can honestly say that this is the best place I've ever worked and I'm honored to be a part of Payroll Country.
Mel Sickles
Packout
From the beginning of my employment it has felt like family. Everyone is willing to lend a helping hand just like our families outside of work.
Todd Caroccio
Sales
Interactions with top level management aren't something that's reserved for the "elite" few employees, but something that occurs on a daily basis.
Joe Peluso
Marketing
I have been working at Complete Payroll for over a year and I can tell you this: Payroll Country is not just a clever tagline. It's real. It exists. And everyone here both feels it and contributes to it. This place is special.
Brad Zattosky (former)
Sales
The family setting is what attracted me to Complete Payroll. It's a family-owned, local company, and there is value here that you just dont get at other places, especially in the corporate world.
Jennifer Strait
Sales
As a member of both the Evans and Southtowns Chambers of Commerce, I am building relationships with a lot of people and really getting to know them. Complete Payroll gives me the resources and the tools that I need to help them out. It's a great feeling!
Jennifer Roche (former)
Sales
Complete Payroll truly is a family environment. We all know each other. We all care about each and every person as an individual. I think that's why, as a company, we do so well.
Marty Grisanti (former)
Sales
My favorite thing about Complete Payroll is the people. There is unlimited support from CSR's, TSR's (implementation), the managers... everyone is there for you. Getting a call from our Sales Director or CEO congratulating you on having a good month goes a long way, in my eyes.
Rob Kropczynski
Sales
My favorite thing about working at Complete Payroll is the flexibility. With having three boys, my wife, and the dog, we have a lot going on, especially after hours. So, it's great to be flexible with what I do during the day, so I can enjoy all of those things with my family.
Essential Functions
- Responsible for the day-to-day questions and issues that arise in the Distribution department.
- Managing workloads of the department through observation, mentoring staff and oversight of processes.
- Assisting with delivery questions, customer service correspondence, and training of distribution team members.
- Will oversee the supply process of checks/paper and forms needed by Complete Payroll Departments
- Oversee projects for the department as needed.
- Maintain confidentiality of sensitive and confidential information.
- Will attend weekly management meetings and complete documentation for reporting purposes
- Will participate in and may supervise in a wide range of company projects and events.
Non-Essential Duties
- Special projects assigned by Executive Management
- Miscellaneous duties as assigned by management
Minimum Qualifications (Knowledge, Skills and Abilities)
- AS in Business preferred or equivalent experience.
- 2 plus years of management level experience is required.
- Excellent computer skills including all MS Office applications (Word, Excel, PowerPoint), Internet savvy, google apps knowledge are required.
- Experience with payroll software a plus.
- Must be a self-starter with excellent interpersonal and communication skills.
- Must be efficient with strong attention to detail.
- Knowledge of mail delivery services such as UPS, USPS, etc. preferred.
- Must have strong customer support orientation (for internal/external customers), demonstrated professional demeanor, and the ability to maintain confidential information.
- Must have strong skills in organization and planning, demonstrated ability to work independently and exercise sound judgment and problem solving.
- Proven ability to manage projects.
- Ability to prioritize tasks, exercise sound judgment and confidentiality in maintaining sensitive information.
Decision-Making Latitude
- Will be expected to provide employee performance reviews that will determine disciplinary actions
- Uses independent judgment to provide solid client relationships.
Supervisory Responsibilities
- he Distribution Manager will be responsible for overseeing the distribution department.
Equipment/Software Used
- Personal Computer, Internet, Calculator, MS Office (Word, Excel), Google apps, Evolution payroll software, iSolved software, Various Printers, CRM software.
Financial Responsibilities
- Budgeting planning and forecasting for assigned department
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to sit, use hands or fingers, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms. The employee is rarely required to climb or balance; and stoop, kneel, crouch, or crawl.
The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this position include those associated with data entry.
The noise level in the work environment is usually low to moderate.
Working Conditions:
The scheduled workweek is a 5-day workweek. Hours are 8:30 AM to 5:00 PM, Monday through Friday, with a 30-minute lunch break. Overtime may be required.
Careers Flourish in Payroll Country
Excellent Compensation
A fair, market-rate base wage. We'll talk about that some more.
Benefits
Medical, Dental, 401(k), PTO, Long Term Disability, Tuition Reimbursement, Holiday Pay and more!
Paid Training
We've got some awesome people and tools that will train you on the most innovative sales practices.
Advanced CRM
We use HubSpot, one of the best CRMs on the market - complete with all the bells and whistles.
How We Work
There is structure, and you will be supported, but we want you to be autonomous, creative and to make it your own. We also believe in and encourage a strong work/life balance.
Why Payroll Country?
We are a close-knit family that thrives on growing through collaboration. Click to read the "Payroll Country Manifesto" and learn more about who we are and (more importantly) why we are.
Ready to Join the Team?
What we do as a company happened almost by accident. We could have done a lot of things. But - who we are - happens on purpose (and with purpose) every day. There's nothing we value more as a company than one another. That's why you're gonna love it in Payroll Country!