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Rich White

Director of Client Services

 

 

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A little more about Rich...

Richard White joined Complete Payroll in June of 2013, serving as the Director of Client Services. He was most attracted to Complete Payroll by the value that the company places on customer and employee satisfaction. Rich brings a wealth of experience managing financial transitions of all shapes and sizes. He has over eight years of IT/Financial project management experience and over 12 years of accounting experience. Rich has managed global payroll transitions for several large corporations while working at CloudPay, along with financial migrations driven by acquisition/divestiture/outsourcing deals while employed with IBM. Rich has managed teams across almost every country in the Americas, as well as the majority of Asia, and has worked side-by-side with all levels of organizations large and small. Prior to joining IBM, Rich graduated with honors from SUNY College at Brockport, where he obtained a Bachelor of Science majoring in Accounting and minoring in Economics. He is currently a PMI certified Project Manager (PMP). Complete Payroll’s core values combined with Rich’s experience and leadership are an excellent recipe for continued success for Complete Payroll and our clients and partners. Outside the office doors, Rich enjoys spending time with family, friends, and his Harley Davidson.

In the current business climate, owning a small business is very difficult. Having a payroll company that can eliminate all my potential headaches and concerns in one facet of the business is so important. I cannot imagine using anyone other than Complete Payroll.

Kevin Casey

Kevin Casey, Chief Operating Officer at Mead Square Pharmacy

We switched to Complete Payroll because our previous payroll company was repeatedly making mistakes, raising costs and changing account managers on us. Todd came in and transferred the account and we have had a great relationship since. Erika, our Customer Service Representative is very responsive. If I have a question she is very accessible and typically gets me an answer in minutes. Not to mention that for my business the cost of this customer-centered service is about a third less than what I was paying before. I have recommended Complete Payroll to others and will do so in the future. They are just good people to work with.

Mark Logan

Mark Logan, Director of Operations at First Free Methodist Church

We have been using Complete Payroll for over five years and have found them to be responsive, professional, friendly and cost effective. Infrequently, something went awry. Complete Payroll was there, immediately, to help fix the issue. Customer service is best judged when something goes wrong. Complete Payroll is a payroll partner, not a just payroll service.

Kelly Stephenson

Kelly Stephenson, Senior Director of Finance at The Service Collaborative of WNY

The team at Complete Payroll does an amazing job taking care of all our payroll needs. The Evolution Software is so user-friendly and whenever I do have a question Andrea is right there to help me. I have worked with several payroll companies over the past 31 years and moving to Complete Payroll back in 2011 was one of my best decisions. It’s difficult to find an organization that is so dedicated to their clients but Complete Payroll never disappoints. I would highly recommend that everyone head over to Payroll Country. You’ll be glad you did.

George Emerling

George Emerling, Vice President at Emerling Agency

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